Golden Ticket Online Arcade and Casino Privacy Policy

Effective Date: December 30, 2024

Golden Ticket Online Arcade and Casino ("Golden Ticket," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and other online services (collectively, the "Platform"). By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide

We collect the following types of information when you interact with our Platform:

• Personal Information: Your name, email address, phone number, mailing address, date of birth, and other details you provide during registration or participation in sweepstakes.
• Payment Information: Billing details, such as credit card information, if applicable.
• Communication Data: Details you provide when contacting customer support or participating in promotions or sweepstakes.

1.2. Information We Automatically Collect

When you use the Platform, we may automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Details about your interactions with the Platform, such as pages visited, time spent, and features used.
• Cookies and Tracking Technologies: Data collected through cookies, pixels, and similar technologies to enhance user experience and track activity.

1.3. Information from Third Parties

We may receive information from third parties, including:

• Social Media Platforms: Information shared when you connect or interact with us on platforms like Facebook.
• Service Providers: Details provided by third-party partners for analytics, fraud prevention, or sweepstakes administration.

2. How We Use Your Information

We use your information for the following purposes:

• To Operate the Platform: Provide services, manage your account, and process sweepstakes entries.
• To Improve User Experience: Personalize content, improve functionality, and analyze user behavior.
• For Marketing: Send promotions, newsletters, and updates (with your consent, where required).
• For Compliance: Ensure adherence to legal, regulatory, and contractual obligations, including sweepstakes regulations.
• For Fraud Prevention: Detect and prevent fraudulent or unauthorized activity.

3. How We Share Your Information

3.1. Service Providers

We share information with third-party companies that assist with Platform operations, including payment processing, data analysis, customer support, and sweepstakes administration.

3.2. Legal Authorities

We may disclose information when required by law, to comply with sweepstakes regulations, or to protect the rights, safety, and property of Golden Ticket or others.

3.3. Business Transfers

If Golden Ticket undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Sweepstakes-Specific Privacy Practices

4.1. Use of Information

Sweepstakes participants' information is used solely for the purposes of conducting and fulfilling sweepstakes and will not be sold or shared for unrelated marketing purposes.

4.2. Eligibility and Age Restrictions

Sweepstakes are open only to users who meet eligibility requirements outlined in the official rules, including minimum age and residency restrictions. Participation by individuals under 18 is prohibited, and information provided by such individuals will be deleted if discovered.

4.3. Automated Systems

We may use automated systems for random winner selection. These systems comply with applicable laws to ensure fairness and transparency.

4.4. Regulatory Compliance

Information related to sweepstakes entries may be shared with regulators or other authorities to comply with applicable laws and ensure adherence to sweepstakes requirements.

5. Your Privacy Rights

5.1. California Residents (CCPA)

California residents have the right to:

• Request details about the personal information we collect, use, and share.
• Request deletion of personal information (subject to legal exceptions).
• Opt-out of the sale of personal information (Golden Ticket does not sell personal data).

To exercise your rights, please contact us at support@gtoarcade.com or call 833-925-5224.

5.2. GDPR Compliance (for Applicable Users)

If you are located in the European Union, you have the following rights:

• Access your personal data and request corrections.
• Request data portability or deletion.
• Restrict or object to certain data processing activities.

To exercise GDPR rights, please email support@gtoarcade.com.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Upon account termination, we may retain limited information for record-keeping purposes as required by law.

7. Security Measures

Golden Ticket uses industry-standard security measures, including encryption and firewalls, to protect your information. While we strive to safeguard your data, no system can guarantee complete security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences.
• Analyze website traffic.
• Deliver targeted advertisements.

You can manage cookie preferences through your browser settings or opt out of certain tracking by visiting the Network Advertising Initiative's opt-out page.

9. Geographic and Eligibility Restrictions

Sweepstakes and promotions are available only in jurisdictions where such activities are legally permitted. Participants are responsible for ensuring their participation complies with all applicable laws in their jurisdiction.

10. Children's Privacy

Golden Ticket does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware of such data, we will promptly delete it.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated through the Platform or via email. Your continued use of the Platform after such updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or need assistance, please contact us at:

Golden Ticket Online Arcade and Casino
930 S 4th St, Suite 209
Las Vegas, NV 89101
Email: support@gtoarcade.com
Phone: 833-925-5224